Privacy Policy

axiomimus is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services, in compliance with Singapore's Personal Data Protection Act (PDPA).

1. Data Collection

We collect the following types of personal data:

• Contact Information: Name, email address, phone number
• Usage Data: IP address, browser type, pages visited, time spent on pages
• Communication Data: Messages sent through contact forms, email correspondence
• Cookie Data: Preferences and session information (see our Cookie Policy)

2. Legal Basis for Processing

We process your data based on:

• Consent: For marketing communications and optional cookies
• Contract: To provide requested services and respond to inquiries
• Legitimate Interest: For business operations and service improvements
• Legal Obligation: For tax records and regulatory compliance

3. How We Use Your Data

Your personal data is used for:

• Responding to inquiries and providing requested information
• Delivering services including workshops, implementations, and advisory
• Sending service-related communications and updates
• Improving our website and service offerings
• Analyzing usage patterns and website performance
• Complying with legal and regulatory requirements

4. Data Retention

We retain your data for:

• Contact form submissions: 3 years from submission date
• Service engagement records: 5 years from engagement completion
• Financial records: 7 years (Singapore regulatory requirement)
• Marketing data: Until consent is withdrawn

Data is securely deleted when retention periods expire unless extended retention is required by law.

5. Data Protection Measures

We implement appropriate security measures:

• Encryption of data in transit and at rest
• Secure server infrastructure with regular security updates
• Access controls limiting data access to authorized personnel
• Regular security audits and vulnerability assessments
• Breach notification procedures within 72 hours if required

6. Data Sharing

We may share your data with:

• Service Providers: Cloud hosting, email services, analytics platforms
• Legal Authorities: When required by law or to protect our rights
• Professional Advisors: Lawyers, accountants under confidentiality obligations

We do not sell your personal data to third parties. All service providers are contractually obligated to protect your data.

7. Your Rights

Under Singapore's PDPA, you have the right to:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate data
• Withdrawal: Withdraw consent for data processing
• Data Portability: Receive your data in machine-readable format
• Objection: Object to processing for direct marketing

To exercise these rights, contact us at [email protected]

8. Third-Party Services

Our website may use the following third-party services:

9. International Data Transfers

Your data is primarily processed and stored in Singapore. If data needs to be transferred internationally, we ensure appropriate safeguards through:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions from Singapore's Personal Data Protection Commission
• Binding corporate rules for service providers

10. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a minor without parental consent, we will delete that information promptly.

11. Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Data Controller Information

13. Complaints

If you have concerns about how we handle your personal data, please contact us first. We will investigate and respond to your complaint.

You also have the right to lodge a complaint with Singapore's Personal Data Protection Commission (PDPC) at www.pdpc.gov.sg